Guest-Focused Front Desk Associate

THE PIG; Swanage; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Free staff stays (B&B)

Food & drink discount 35%

Annual holiday increase to 33 days

Take home goods at cost price

Help@HandGP/Physio/Counselling access

Job summary

THE PIG - on the Beach in Studland, near Swanage, is seeking a Receptionist to join the front of house team. You will be the first and last face guests see, ensuring a warm welcome and high standard of service. The role covers calls, emails, and cross-department coordination, with full training provided.

Hours are 32 per week over 4 days, with an OTE of £13.86 per hour inclusive of trunk. Perks include free staff stays, food and beverage discounts, holidays increases, and access to health and

Qualifications

• Experience in a similar receptionist role is desirable.
• Excellent communication and guest-service skills are essential.
• Training will be provided to support your role.

Responsibilities

• Be the first point of contact for hotel guests at the front desk.
• Answer incoming calls, respond to emails, and coordinate with hotel departments.
• Maintain high standards of service and attention to detail.

Skills

Customer service

Communication

Hospitality

Tools

Opera Fidelio

Job description

THE PIG - on the Beach in Studland, near Swanage, is seeking a Receptionist to join the front of house team. You will be the first and last face guests see, ensuring a warm welcome and high standard of service. The role covers calls, emails, and cross-department coordination, with full training provided.

Hours are 32 per week over 4 days, with an OTE of £13.86 per hour inclusive of trunk. Perks include free staff stays, food and beverage discounts, holidays increases, and access to health and