Guest-Focused F&B Assistant — Training & Progression

Leonardo Hotel Swindon; Swindon; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Special room rates

Staff recognition scheme

Talent referral programme

Wellbeing calendar

Job summary

Leonardo Hotel Swindon is seeking a Casual F&B Assistant to deliver outstanding guest care and support the hospitality team in a fast-paced environment. You will engage with guests, address requests, and help maintain a welcoming atmosphere across shifts.

Join our team for ongoing training and development, with opportunities to advance through internal programmes and perks such as room-rate discounts and staff recognition initiatives.

Qualifications

• Customer-focused approach to delivering memorable moments.
• Excellent verbal and written communication.
• Able to work well in a busy hospitality environment.

Responsibilities

• Provide exceptional guest care at all times.
• Address guest concerns courteously and promptly.
• Collaborate with colleagues across departments to enhance guest experience.
• Operate safely and report hazards or damages to management.
• Utilise Leonardo Hotels systems to complete tasks efficiently.
• Adhere to company policies and health and safety regulations.

Skills

Guest care

Communication

Teamwork

Adaptability

Job description

Leonardo Hotel Swindon is seeking a Casual F&B Assistant to deliver outstanding guest care and support the hospitality team in a fast-paced environment. You will engage with guests, address requests, and help maintain a welcoming atmosphere across shifts.

Join our team for ongoing training and development, with opportunities to advance through internal programmes and perks such as room-rate discounts and staff recognition initiatives.