Guest-Care Focused F&B Assistant

Leonardo Hotels; Greater London; Hybrid; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Special room rates across Leonardos UK

Recognition scheme

Talent referral programme

Wellbeing calendar

Ongoing training & progression

Job summary

Leonardo Hotels in London is seeking a Food and Beverage Assistant to deliver exceptional guest care and support seamless service across departments. You will engage with guests, respond to their needs, and help maintain a safe, efficient hotel operation.

The role offers ongoing training, opportunities for progression, and access to Leonardo’s guest care programmes and wellbeing initiatives within a hospitality-focused team.

Qualifications

• Genuine passion for delivering memorable moments to guests.
• Pro-active with a hands-on approach to delivering consistent results.
• Engaged with hotel initiatives and guest care culture.

Responsibilities

• Offer exceptional guest care at all times.
• Address guest concerns courteously and promptly to ensure satisfaction.
• Collaborate with colleagues to elevate the guest experience consistently.

Skills

Guest care

Team player

Communication

Adaptability

Job description

Leonardo Hotels in London is seeking a Food and Beverage Assistant to deliver exceptional guest care and support seamless service across departments. You will engage with guests, respond to their needs, and help maintain a safe, efficient hotel operation.

The role offers ongoing training, opportunities for progression, and access to Leonardo’s guest care programmes and wellbeing initiatives within a hospitality-focused team.