Guest‑Focused F&B Assistant | Training & Growth Perks

Leonardo Hotel Management (UK) Limited; Manchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Special room rates

Recognition scheme vouchers

Talent referral scheme

Wellbeing calendar

Training programmes

Progression opportunities

Job summary

Leonardo Hotel Management (UK) Limited in Manchester seeks a dedicated Food and Beverage Assistant to deliver exceptional guest care and maintain service excellence. You will work with colleagues across departments to enhance the guest experience, adhere to safety guidelines, and utilise systems efficiently while aligning with company policies.

Opportunity for ongoing learning through Leonardo BELONG induction, Academy skills training, and internal development programmes.

Qualifications

• Genuine passion for delivering memorable moments to guests.
• Positive adaptability to changing service environments and priorities.
• Hands-on approach to delivering consistent results.
• Willingness to learn and develop in hotel guest-care roles.

Responsibilities

• Offer exceptional guest care at all times.
• Address guest concerns courteously and promptly to ensure satisfaction.
• Collaborate with colleagues to elevate the guest experience.
• Operate safely and report hazards, accidents, or damages to management.
• Demonstrate proficiency in Leonardo Hotels product and organisation.
• Complete any other reasonable request from management or supervision.
• Utilise relevant systems to complete tasks in a timely manner.

Skills

Guest care

Team player

Communication

Proactive attitude

Job description

Leonardo Hotel Management (UK) Limited in Manchester seeks a dedicated Food and Beverage Assistant to deliver exceptional guest care and maintain service excellence. You will work with colleagues across departments to enhance the guest experience, adhere to safety guidelines, and utilise systems efficiently while aligning with company policies.

Opportunity for ongoing learning through Leonardo BELONG induction, Academy skills training, and internal development programmes.