Guest-Focused F&B Assistant - Training & Growth

Dalata Hotel Group plc; West of England; Vor Ort; GBP 12.000 - 18.000; Vollzeit

Benefits dieser Stelle

Free meals on duty

50% Off F&B in all properties

Room rate (Dalata owned hotels) €/£60

Friends & Family 30% off

Extra annual leave day

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Dalata Academy development programmes

Staff appreciation initiatives

Zusammenfassung

Dalata Hotel Group plc is hiring a Food & Beverage Assistant to join our hospitality team. You will provide friendly and efficient service to hotel guests, reporting to the Food & Beverage Manager and Operations Manager.

Training is provided through the Dalata Academy to build essential skills and career growth. We promote from within; with flexible shifts across breakfast, evenings and weekends, you can learn about food and wine, upsell, and contribute to a positive guest experience while

Qualifikationen

• Previous experience is essential.
• Role requires flexibility including mornings, evenings and weekends.
• Experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Aufgaben

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.
• Flexible shifts, weekends, evenings, breakfast.

Kenntnisse

Customer service

Communication

Teamwork

Fluent English

Tools

Micros

Jobbeschreibung

Dalata Hotel Group plc is hiring a Food & Beverage Assistant to join our hospitality team. You will provide friendly and efficient service to hotel guests, reporting to the Food & Beverage Manager and Operations Manager.

Training is provided through the Dalata Academy to build essential skills and career growth. We promote from within; with flexible shifts across breakfast, evenings and weekends, you can learn about food and wine, upsell, and contribute to a positive guest experience while