Guest-Focused F&B Assistant — Growth & Academy Perks

Dalata Hotel Group; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all D

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development opportunities through DalC

Job summary

Dalata Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to deliver friendly, efficient service to hotel guests. You will report to the Food & Beverage Manager and Operations Manager and will upsell to maximise revenue while maintaining professional standards.

You will benefit from training through the Dalata Academy and have opportunities for career growth as the company promotes from within. Previous hospitality experience and fluent English are preferred.

Qualifications

• Previous experience is essential.
• Flexibility in working hours as the role includes mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

Skills

Fluent English

Communication skills

Flexibility

Tools

Micros

Job description

Dalata Hotel Group in the United Kingdom is seeking a Food & Beverage Assistant to deliver friendly, efficient service to hotel guests. You will report to the Food & Beverage Manager and Operations Manager and will upsell to maximise revenue while maintaining professional standards.

You will benefit from training through the Dalata Academy and have opportunities for career growth as the company promotes from within. Previous hospitality experience and fluent English are preferred.