Guest-First F&B Team Member — Flexible Hours + Perks

The QHotels Collection; Norwich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Golf discounts

Hotel discounts

Family & Friends discounts

Training & qualifications support

Learning & development

Employee Assistance Program

Refer a friend scheme

Free parking

More benefits

Job summary

Dunston Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking staff to support guest experiences across Food & Beverage in Norwich. You will greet guests, handle orders and promote hotel services while maintaining brand standards.

This role offers free parking, staff discounts across golf and hotels, health club membership, training opportunities, and a supportive team in a 4-star, multi-property group.

Qualifications

• Passion for delivering exceptional guest service
• Strong customer service skills
• Good time management and organisational skills
• Ability to work under pressure

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Job description

Dunston Hall Hotel, Spa & Golf Resort, part of The QHotels Collection, is seeking staff to support guest experiences across Food & Beverage in Norwich. You will greet guests, handle orders and promote hotel services while maintaining brand standards.

This role offers free parking, staff discounts across golf and hotels, health club membership, training opportunities, and a supportive team in a 4-star, multi-property group.