Events & Guest Experience Associate – Flexible Hours

Aluminiosteverga; Norwich; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Free health club membership

Golf discounts

Hotel discounts

Family & Friends discounts

Training & qualifications support

Learning & development opportunities

Employee assistance program

Refer a friend scheme

Free parking

Job summary

Dunston Hall Hotel, Spa & Golf Resort in Norwich is seeking flexible part-time staff to deliver exceptional guest service across Food & Beverage areas, ensuring guest satisfaction and brand standards are met. You will stay informed about pricing and promotions to advise guests and maximise sales.

Dunston Hall offers a 4* experience with 166 bedrooms, an 18-hole golf course, Brasserie restaurant, Bunkers bar, terrace, afternoon tea, spa facilities, free parking, and a range of learning and

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time-management and organisational skills.
• Ability to work under pressure.

Responsibilities

• You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met.
• You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Skills

Guest service

Customer service

Time management

Under pressure

Job description

Dunston Hall Hotel, Spa & Golf Resort in Norwich is seeking flexible part-time staff to deliver exceptional guest service across Food & Beverage areas, ensuring guest satisfaction and brand standards are met. You will stay informed about pricing and promotions to advise guests and maximise sales.

Dunston Hall offers a 4* experience with 166 bedrooms, an 18-hole golf course, Brasserie restaurant, Bunkers bar, terrace, afternoon tea, spa facilities, free parking, and a range of learning and