Guest-Facing Receptionist — Warm Welcome, Growth & Perks

Leonardo Hotels; Manchester; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Training programmes

Job summary

Leonardo Hotels Manchester is seeking a friendly Receptionist to join our team part-time. You’ll be the first point of contact for guests, ensuring a warm welcome and efficient service at check-in and check-out, while coordinating with the team to deliver a seamless guest experience.

The role requires a courteous, proactive individual with strong organisational skills and the ability to offer local tips for a great stay in the city.

Qualifications

• Experience in customer service or front desk is preferred.
• Strong interpersonal skills and a welcoming demeanor.
• Good organisational skills and attention to detail.

Responsibilities

• Handle check-in and check-out processes smoothly for guests.
• Assist guests with queries and provide local recommendations to enhance their stay.

Skills

Customer service

Hospitality

Friendly communication

Job description

Leonardo Hotels Manchester is seeking a friendly Receptionist to join our team part-time. You’ll be the first point of contact for guests, ensuring a warm welcome and efficient service at check-in and check-out, while coordinating with the team to deliver a seamless guest experience.

The role requires a courteous, proactive individual with strong organisational skills and the ability to offer local tips for a great stay in the city.