Receptionist

Leonardo Hotels; Manchester; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Training programmes

Job summary

Leonardo Hotels Manchester is seeking a friendly Receptionist to join our team part-time. You’ll be the first point of contact for guests, ensuring a warm welcome and efficient service at check-in and check-out, while coordinating with the team to deliver a seamless guest experience.

The role requires a courteous, proactive individual with strong organisational skills and the ability to offer local tips for a great stay in the city.

Qualifications

• Experience in customer service or front desk is preferred.
• Strong interpersonal skills and a welcoming demeanor.
• Good organisational skills and attention to detail.

Responsibilities

• Handle check-in and check-out processes smoothly for guests.
• Assist guests with queries and provide local recommendations to enhance their stay.

Skills

Customer service

Hospitality

Friendly communication

Job description

## ReceptionistApply: MAI - Leonardo Hotel Manchester: Leonardo Hotel Manchester: Part time: Posted Today: JR106265Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!If you’re our ideal Receptionist, you will: - Be passionate to make a difference and eager to bring new ideas to the table - Be courteous to guests and colleagues at all times - Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city - Have top-notch organisational skills - Be dependable, and a reassuring influence for guestsSome of the perks our Receptionist could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Receptionist?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!