Guest Experience Waitstaff - 50% Dining Privileges

PUBLIC HOUSE; Greater London; Vor Ort; GBP 14.000 - 17.000; Vollzeit

Benefits dieser Stelle

50% off food & drinks

Staff meals on shift

Career progression

Employee referral scheme

Service charge distributed to staff

Zusammenfassung

Public House Group is seeking experienced waiting staff to join our waiting team. You will greet guests warmly, assist with menu choices and special requests, and ensure a welcoming dining experience across our venues in London and beyond.

Strong communication, a positive attitude, and the ability to thrive in a fast-paced, guest‑driven environment are essential. Experience in high-end/high-volume settings is highly advantageous, and we reward dedication with training and progression

Qualifikationen

• Positive and friendly attitude.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• A passion for delivering exceptional customer service.
• Flexible approach to work.

Aufgaben

• Greet guests warmly and ensure they feel welcome, offering assistance with menu choices and special requests.
• Food & drink knowledge: have a good understanding of the menu, including ingredients and preparation methods, to provide recommendations and answer customer queries.
• Proactively check on guests during their meal to ensure guest satisfaction and address any issues that may arise.
• Collaborative teamwork: work closely with kitchen staff, bartenders and other team members to ensure an efficient service.

Kenntnisse

Customer service

Communication

Interpersonal skills

Teamwork

Adaptability

Jobbeschreibung

Public House Group is seeking experienced waiting staff to join our waiting team. You will greet guests warmly, assist with menu choices and special requests, and ensure a welcoming dining experience across our venues in London and beyond.

Strong communication, a positive attitude, and the ability to thrive in a fast-paced, guest‑driven environment are essential. Experience in high-end/high-volume settings is highly advantageous, and we reward dedication with training and progression