Guest Experience Host - Fast-Paced Pub Team

PUBLIC HOUSE; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discount

Staff meals on shift

Career progression

Service charge shared with staff

Job summary

Public House Group is seeking an enthusiastic Host to join our London-area venues. You will warmly welcome guests, assist with seating, and provide attentive service in a fast-paced dining environment.

A friendly, communicative approach and teamwork are essential to ensure a seamless guest experience. Benefits include a strong staff discount, staff meals on shift, career development opportunities, and a fair share of service charges allocated to staff.

Qualifications

• Experience in hospitality as a Host or similar role
• Positive and friendly attitude with team collaboration
• Excellent communication and interpersonal skills
• Able to work in a fast-paced environment
• Passion for delivering exceptional customer service and guest experience
• Flexible approach to work

Responsibilities

• Warmly welcome guests and assist with seating to ensure prompt, efficient service
• Provide excellent customer service by answering questions and assisting with menu details
• Maintain a positive, calm, courteous demeanor in a busy dining room
• Manage waitlists during peak times and keep guests informed about wait times
• Collaborate with front-of-house team to ensure a smooth dining experience for all guests

Job description

Public House Group is seeking an enthusiastic Host to join our London-area venues. You will warmly welcome guests, assist with seating, and provide attentive service in a fast-paced dining environment.

A friendly, communicative approach and teamwork are essential to ensure a seamless guest experience. Benefits include a strong staff discount, staff meals on shift, career development opportunities, and a fair share of service charges allocated to staff.