Guest Experience Team Member – Part-Time (16h/week)

Whitbread PLC; Wakefield; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Permanent contract

Full training

Whitbread Benefits Card

Company pension

Save As You Earn

Employee discounts

Descripción de la vacante

Whitbread PLC's Wakefield City North Premier Inn is hiring a Ground Floor Team Member for 16 hours per week, permanent, paying up to £13.06 per hour. You’ll greet guests, check them in, serve meals, answer questions and help keep the hotel running smoothly.

No hotel experience required. If you’re friendly, enjoy helping people and stay calm when busy, we’ll train you. This role includes evenings and weekends and offers benefits like a Whitbread Benefits Card and pension options.

Formación

• No hotel experience required.
• Friendly, customer-focused people who stay calm under pressure will fit in.
• Interest in helping others and ability to adapt to busy shifts.

Responsabilidades

• Welcome guests and help them check in
• Serve breakfast or evening meals, including bar service and alcoholic drinks
• Answer questions and help solve problems
• Keep the reception, restaurant and public areas looking their best
• Support teammates across the hotel when busy
• Make sure every guest feels looked after from arrival to departure

Conocimientos

Customer service

Hospitality

Teamwork

Communication

Descripción del empleo

Whitbread PLC's Wakefield City North Premier Inn is hiring a Ground Floor Team Member for 16 hours per week, permanent, paying up to £13.06 per hour. You’ll greet guests, check them in, serve meals, answer questions and help keep the hotel running smoothly.

No hotel experience required. If you’re friendly, enjoy helping people and stay calm when busy, we’ll train you. This role includes evenings and weekends and offers benefits like a Whitbread Benefits Card and pension options.