Front Desk & Guest Experience Team Member

Hollywood Bowl Group; Carlisle; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Extra 50p per hour

Apprenticeship programmes

Pension plan

Additional days holiday (length of服务)

Ongoing training and development

Free game vouchers

30% discount on food and drink

50% off food when working

Team Member Support Programme

Long service awards

Charity donation upon induction

Enhanced parental leave benefits

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a Team Member for the Carlisle centre. You will be at the heart of the customer journey, welcoming guests, hosting lanes, and serving from the bar and diner. The role supports across reception, party hosting, and kitchen duties as required to deliver an engaging, value-for-money experience.

Shifts cover seven days, with patterns varying by centre. Applicants should be energetic, friendly, and flexible to work mornings, evenings, weekends, and school holidays as

Qualifications

• Excellent customer service and communication skills.
• Able to work in a fast-paced environment with a positive attitude.
• Willingness to work flexible shifts, including evenings and weekends.

Responsibilities

• Welcome customers at reception and assist with enquiries.
• Host birthday parties on lanes and serve food & drinks from bar/diner.
• Provide friendly, energetic service to ensure value-for-money experiences.
• May be required to work in the Kitchen and assist across centre operations.

Job description

Hollywood Bowl Group is seeking a Team Member for the Carlisle centre. You will be at the heart of the customer journey, welcoming guests, hosting lanes, and serving from the bar and diner. The role supports across reception, party hosting, and kitchen duties as required to deliver an engaging, value-for-money experience.

Shifts cover seven days, with patterns varying by centre. Applicants should be energetic, friendly, and flexible to work mornings, evenings, weekends, and school holidays as