Guest Experience Associate

Colonial Group; Carlisle; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Apprenticeships

Management training

Pension plan

Additional holiday

Free game vouchers

Food discount

Discount when working

Team member support programme

Long service awards

Charity donation upon induction

Parental leave enhancements

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a team member to join our centre and help create memorable experiences for guests. You will welcome customers, assist with parties, and serve food and drinks in a fast-paced environment.

Applicants should be energetic, friendly, and able to work flexible hours, including evenings, weekends, and holidays. Training and development opportunities are provided, with pay scales reflecting shift patterns.

Qualifications

• Excellent customer service and communication skills across all levels.
• Energetic, friendly approach with a can-do attitude.
• Wlexible with hours and shift patterns.

Responsibilities

• Greet customers at reception, host parties and serve food & drink.
• Provide accurate, efficient service and contribute to a warm, welcoming atmosphere.
• Support busy centres across key areas as needed, including kitchen.

Skills

Customer service

Teamwork

Flexibility

Literacy & numeracy

Job description

Hollywood Bowl Group is seeking a team member to join our centre and help create memorable experiences for guests. You will welcome customers, assist with parties, and serve food and drinks in a fast-paced environment.

Applicants should be energetic, friendly, and able to work flexible hours, including evenings, weekends, and holidays. Training and development opportunities are provided, with pay scales reflecting shift patterns.