Customer-Focused Team Member & Facilities Support

Hollywood Bowl Group; Inverness; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Extra 50p/hour pay

Apprenticeships & training

Pension plan (optional)

Additional holiday days based on years

Ongoing training & career progression

Free monthly game vouchers

Discount 30% off food/drink for you &

50% off food when working

Team Member Support Programme (well‑be

Long service awards

Charity donation after induction

Enhanced parental leave

Healthcare cash plan

Job summary

Hollywood Bowl Group is seeking a proactive Team Member in the United Kingdom. You will be at the heart of the guest journey, delivering great service across reception, dining, and events.

Expect energetic, high-energy interactions and opportunities to train and grow within a dynamic entertainment venue. Shifts cover evenings, weekends and holidays in a fast-paced leisure environment; you may also support kitchen areas.

Qualifications

• Excellent customer service and communication across levels.
• Energetic, friendly and hard-working in a fast-paced environment.
• Flexible with shifts and able to work evenings and weekends.

Responsibilities

• Greet and assist customers at reception and throughout the venue.
• Serve food and drinks and support bar/diner as needed.
• Assist in party hosting and kitchen duties when required.

Skills

Customer service

Communication

Team player

Flexibility

Literacy & numeracy

Education

No formal qualifications required

Tools

Point of sale system

Job description

Hollywood Bowl Group is seeking a proactive Team Member in the United Kingdom. You will be at the heart of the guest journey, delivering great service across reception, dining, and events.

Expect energetic, high-energy interactions and opportunities to train and grow within a dynamic entertainment venue. Shifts cover evenings, weekends and holidays in a fast-paced leisure environment; you may also support kitchen areas.