Guest Experience Supervisor - Front Desk

Valor Hospitality Careers - UK; Stratford-upon-Avon; On-site; GBP 18,000 - 24,000; Full time

Job summary

Crowne Plaza Stratford Upon Avon is looking for friendly team members to deliver exceptional guest experience. You will greet guests warmly, answer questions about hotel services and local attractions, and help ensure a memorable stay.

We operate seven days a week with flexible shift patterns. Training and career development are available, with equal opportunity employment and a commitment to inclusion. Applicants must have the right to work in the UK.

Qualifications

• Experience in a branded hotel environment.
• Comfortable working in a fast paced role dealing with people daily.
• Flexible shifts across 7 days, 365 days a year.
• Willing to participate in brand and career training.

Responsibilities

• Provide warm welcome and answer guest questions.
• Assist guests with information about hotel services and local area.
• Ensure smooth check-out and guest satisfaction.

Job description

Crowne Plaza Stratford Upon Avon is looking for friendly team members to deliver exceptional guest experience. You will greet guests warmly, answer questions about hotel services and local attractions, and help ensure a memorable stay.

We operate seven days a week with flexible shift patterns. Training and career development are available, with equal opportunity employment and a commitment to inclusion. Applicants must have the right to work in the UK.