Customer Experience & Styling Associate

Anthropologie Europe; Greater London; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Life Leave

Employee assistance program

Gym discounts

Private Medical Insurance

Employee discounts (URBN Brands)

Season ticket loan

Cycle to work

Learning & development

Job summary

Anthropologie Europe at Brent Cross is seeking a Store Associate to welcome customers and help them feel valued while contributing to sales through personalised service and product suggestions. You will engage in omni-channel experiences, support stock flow and store merchandising, and collaborate with colleagues to deliver a cohesive brand experience aligned with Anthropologie's standards.

The role emphasizes strong communication, knowledge of current trends, and participation in store

Qualifications

• Previous experience in a retail environment is helpful.
• Strong communication skills and ability to engage with customers.
• Awareness of Anthropologie brand and its local market appeal.

Responsibilities

• Customer Connection: initiates genuine conversation to engage with the customer in a personalised way.
• Selling Culture: supports a selling environment on the sales floor with product suggestions.
• Omni-Channel Service: enables a frictionless customer experience and assists with orders.

Skills

Customer service

Communication

Teamwork

Retail experience

Merchandising

Omni-channel

Brand knowledge

Tools

POS/retail systems

Stock/merchandising tools

Job description

Anthropologie Europe at Brent Cross is seeking a Store Associate to welcome customers and help them feel valued while contributing to sales through personalised service and product suggestions. You will engage in omni-channel experiences, support stock flow and store merchandising, and collaborate with colleagues to deliver a cohesive brand experience aligned with Anthropologie's standards.

The role emphasizes strong communication, knowledge of current trends, and participation in store