Guest Experience Specialist — Hospitality & Growth

McDonald's; Platt Bridge; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Free meals on break

Exclusive discounts

Premium pay for overnight hours

Career development

Employee assistance programme

Recognition and rewards

Skills for life

Job summary

McDonald’s is seeking a Customer Care team member to join our restaurant. In this friendly, fast-paced role you’ll greet guests, maintain cleanliness, and support daily operations with a positive, can-do attitude.

No prior experience is required as full training is provided. You’ll work across shifts including weekdays and weekends, with opportunities for development and valuable benefits as part of our team.

Qualifications

• Experience in hospitality or customer-facing roles is preferred but not required.
• Strong communication and interpersonal skills are essential.
• Able to work as part of a team in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to create memorable experiences.
• Assist guests with queries and navigate the dining area effectively.
• Contribute to a warm, welcoming atmosphere during shifts.
• Follow company guidelines and safety/hygiene procedures.
• Support team members and help create a positive work environment.

Skills

Hospitality

Teamwork

Communication

Customer service

Job description

McDonald’s is seeking a Customer Care team member to join our restaurant. In this friendly, fast-paced role you’ll greet guests, maintain cleanliness, and support daily operations with a positive, can-do attitude.

No prior experience is required as full training is provided. You’ll work across shifts including weekdays and weekends, with opportunities for development and valuable benefits as part of our team.