5-Star Front of House Host | Guest Experience & Events

Amplify; England; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive holiday allowance

Pension contributions

Birthday Day Off

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour confidential helpline for员工

Job summary

Amplify is seeking a professional Front of House Receptionist to deliver a seamless, 5-star service in a corporate environment in the United Kingdom. You will greet clients, manage arrivals, and coordinate meeting rooms and related services with a focus on accuracy and hospitality.

The role requires strong communication, reliability and a proactive attitude, with experience in a high-end setting and familiarity with hotel-style front desk operations.

Qualifications

• Excellent computer & communication skills, a proactive attitude and the ability to work with different teams.
• Minimum of 6 months’ experience in customer service.
• Experience in a five-star corporate or hotel environment.
• Familiar with room reservations operations.
• Experience with AV services desirable.

Responsibilities

• Liaise with meeting hosts and clients to meet their requirements on the day and follow specific instructions for bookings and visitors.
• Handle all incoming telephone calls and enquiries promptly with a warm, courteous welcome.
• Coordinate and monitor meeting room bookings to maximise utilisation and inform other departments as needed.
• Manage front of house areas to keep them tidy and presentable and respond to client needs.
• Provide event support and assist with guest arrivals, queries and information.

Skills

Customer service

Communication

Fluent English

Interpersonal skills

Teamwork

Tools

Condeco

Fidelio

Datacraft

CABS

Microsoft Excel

Microsoft Word

Outlook

Job description

Amplify is seeking a professional Front of House Receptionist to deliver a seamless, 5-star service in a corporate environment in the United Kingdom. You will greet clients, manage arrivals, and coordinate meeting rooms and related services with a focus on accuracy and hospitality.

The role requires strong communication, reliability and a proactive attitude, with experience in a high-end setting and familiarity with hotel-style front desk operations.