Guest Experience Specialist - Flexible Hours, Free Meals

McDonald's; Bispham; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Free meals on break

Overnight shift premium pay

Employee discounts

Job summary

McDonald's is hiring for a Customer Care role in the United Kingdom. You will be the face of the restaurant, delivering friendly, welcoming service while maintaining cleanliness and supporting customers with queries.

No experience is required as full training will be provided, and you will work shifts across weekdays and weekends to cover mornings, afternoons and evenings. We're looking for individuals who are naturally friendly, with good communication and hospitality skills, and who thrive in

Qualifications

• No prior experience required; full training provided.
• Strong communication and hospitality focus, with a welcoming attitude.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customers to make visits memorable.
• Greet customers, assist with queries and troubleshoot issues.
• Support a positive and welcoming restaurant environment.
• Work as part of a team to ensure smooth operations.
• Follow safety, hygiene and operational procedures.

Skills

Friendly demeanor

Communication skills

Hospitality

Teamwork

Job description

McDonald's is hiring for a Customer Care role in the United Kingdom. You will be the face of the restaurant, delivering friendly, welcoming service while maintaining cleanliness and supporting customers with queries.

No experience is required as full training will be provided, and you will work shifts across weekdays and weekends to cover mornings, afternoons and evenings. We're looking for individuals who are naturally friendly, with good communication and hospitality skills, and who thrive in