Guest Experience Specialist - Flexible Shifts & Free Meals

McDonald's; Sandiway; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald's is hiring for a Customer Care role. You will be the face of our restaurant, greeting customers, helping with queries, and ensuring a clean, welcoming space. No experience is required as full training will be provided, and you will join a supportive team focused on delivering great hospitality.

Shifts are across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings. This is a customer-facing position that rewards a positive, friendly attitude and a commitment to

Qualifications

• No experience required; full training will be provided.
• Availability to work shifts across Weekdays and Weekends, including Early Mornings, Afternoons & Evenings.
• Customer-facing role focused on hospitality, cleanliness and friendly service.
• Friendly, welcoming and helpful with strong communication and hospitality skills.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to make them memorable.
• Engage with customers and actively troubleshoot issues.
• Go the extra mile to make guests feel welcomed.
• Create a warm atmosphere and support restaurant events.
• Follow training and company guidelines; observe safety and hygiene procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member to contribute to a positive environment.

Job description

McDonald's is hiring for a Customer Care role. You will be the face of our restaurant, greeting customers, helping with queries, and ensuring a clean, welcoming space. No experience is required as full training will be provided, and you will join a supportive team focused on delivering great hospitality.

Shifts are across Weekdays and Weekends, including Early Mornings, Afternoons and Evenings. This is a customer-facing position that rewards a positive, friendly attitude and a commitment to