Guest Experience Advocate - Flexible Shifts & Free Meals

McDonald's; Kettering; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Job summary

McDonald's in the United Kingdom is seeking friendly Customer Care staff to be the face of the restaurant and deliver a welcoming customer experience. You will help maintain cleanliness, greet customers with a smile, and assist with queries, contributing to a positive visit for every guest.

No prior experience is required as full training will be provided, and shifts cover Weekdays and Weekends including Early Mornings, Afternoons, and Evenings. Join a team-focused, customer-centric environment.

Qualifications

• No previous experience required; full training will be provided.

Responsibilities

• Delivering high standards of hospitality and cleanliness.
• Providing a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues.
• Go that extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting special restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly demeanor

Strong communication

Hospitality skills

Job description

McDonald's in the United Kingdom is seeking friendly Customer Care staff to be the face of the restaurant and deliver a welcoming customer experience. You will help maintain cleanliness, greet customers with a smile, and assist with queries, contributing to a positive visit for every guest.

No prior experience is required as full training will be provided, and shifts cover Weekdays and Weekends including Early Mornings, Afternoons, and Evenings. Join a team-focused, customer-centric environment.