Guest Experience Specialist — Flexible Shifts & Free Meals

McDonald's; West Grinstead; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Night shift premium

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s in the United Kingdom is looking for Customer Care to join our team. You'll be at the heart of our guest experience, maintaining a welcoming, clean restaurant and delivering friendly service.

This role offers flexible shifts across weekdays and weekends, with training provided. No prior experience required; we value positivity, teamwork and a helpful attitude, with opportunities for development and rewards.

Qualifications

• Strong hospitality and guest service mindset.
• Excellent communication with customers and colleagues.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits.
• Engage with customers to create memorable experiences.
• Support the team and maintain a welcoming atmosphere.
• Follow all safety, hygiene and operational procedures.

Skills

Hospitality

Teamwork

Communication

Customer service

Job description

McDonald’s in the United Kingdom is looking for Customer Care to join our team. You'll be at the heart of our guest experience, maintaining a welcoming, clean restaurant and delivering friendly service.

This role offers flexible shifts across weekdays and weekends, with training provided. No prior experience required; we value positivity, teamwork and a helpful attitude, with opportunities for development and rewards.