Guest Experience Specialist

Kentucky Fried Chicken (KFC); Manchester; On-site; GBP 9,600 - 17,000; Part time

Benefits offered by this job

Free food and drink on shift

25% staff discount

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking energetic team members to greet guests, help with digital ordering, and keep service running smoothly. You’ll answer questions, assist at kiosks, and speed up orders with a friendly, can-do attitude.

Record of great service, tech comfort with ordering apps, and strong communication are welcome. Join a brand with a long history and be part of a team that values individuality and a positive, fast-paced environment.

Qualifications

• Clear, friendly communication with guests.
• Ability to explain digital ordering and kiosks.
• Calm, proactive problem solving on the floor.

Responsibilities

• Welcome guests with a smile and greet every guest promptly.
• Answer questions, highlight promos, and help guests pick items.
• Assist guests with kiosks and the app for smooth ordering.
• Keep service moving, manage wait times, and inform guests of order status.
• Handle complaints professionally and involve a supervisor when needed.

Skills

Communication

Quick thinker

Tech-savvy

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking energetic team members to greet guests, help with digital ordering, and keep service running smoothly. You’ll answer questions, assist at kiosks, and speed up orders with a friendly, can-do attitude.

Record of great service, tech comfort with ordering apps, and strong communication are welcome. Join a brand with a long history and be part of a team that values individuality and a positive, fast-paced environment.