Guest Experience Champion (Team Member)

Kentucky Fried Chicken (KFC); Liverpool; Presencial; GBP 14 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free food and drink on shift

25% staff discount

Resumo da oferta

Kentucky Fried Chicken (KFC) in Liverpool is seeking a customer-focused team member to greet guests, assist with menu choices, and help guests use kiosks and the app to order smoothly.

You'll keep service moving, resolve questions on the fly, and involve a Team Leader or GM for any issues that require backup. No prior experience needed; training provided to help you grow with the brand.

Qualificações

• Excellent communication with guests and teams.
• Ability to think fast and resolve issues on the spot.
• Comfort using digital ordering kiosks and apps.

Responsabilidades

• Greet guests warmly and make them feel welcome.
• Know the menu inside out and assist with recommendations.
• Assist guests with kiosks and the app to order confidently.
• Keep lines moving and update guests on order status.
• Handle complaints professionally and involve leaders when needed.

Conhecimentos

Great communication

Problem solving

Tech savvy

Descrição da oferta de emprego

Kentucky Fried Chicken (KFC) in Liverpool is seeking a customer-focused team member to greet guests, assist with menu choices, and help guests use kiosks and the app to order smoothly.

You'll keep service moving, resolve questions on the fly, and involve a Team Leader or GM for any issues that require backup. No prior experience needed; training provided to help you grow with the brand.