Guest Experience Specialist

McDonald's; Lincoln; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

EAP

Discounts

Overnight pay

Recognition

Free meals

Career development

Other benefits

Job summary

McDonald’s in Lincoln is seeking a Customer Care teammate to be the welcoming face of our restaurant. You will help maintain a clean, inviting space and provide friendly service to every guest.

No prior experience is required as full training will be provided. You’ll work shifts across weekdays and weekends, including early mornings, afternoons and evenings, in a supportive, customer‑facing role that values teamwork and a positive attitude.

Qualifications

• No experience required; full training will be provided.
• Naturally friendly, welcoming, and helpful with a genuine desire to assist customers.
• Strong communication and hospitality skills with a positive, can-do mindset.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to make customers' visits memorable.
• Engage with customers and proactively troubleshoot issues.
• Go the extra mile to make people feel welcome.
• Create a warm, welcoming atmosphere and support special events.
• Follow training and company guidelines in all tasks.
• Adhere to safety, hygiene, and operational procedures.
• Treat customers and colleagues with courtesy and respect.

Skills

Hospitality

Communication

Teamwork

Customer Service

Positive attitude

Job description

McDonald’s in Lincoln is seeking a Customer Care teammate to be the welcoming face of our restaurant. You will help maintain a clean, inviting space and provide friendly service to every guest.

No prior experience is required as full training will be provided. You’ll work shifts across weekdays and weekends, including early mornings, afternoons and evenings, in a supportive, customer‑facing role that values teamwork and a positive attitude.