Guest Experience Champion — Flexible Shifts & Growth

McDonald's; England; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Career development

Apprenticeships

Job summary

McDonald’s is hiring for a Customer Care role. You’ll be the face of the restaurant, ensuring a welcoming atmosphere, clean spaces, and friendly service. Availability across weekdays and weekends, with shifts in early mornings, afternoons and evenings, is required.

No prior experience needed as full training is provided, and you’ll work as part of a supportive team to create great customer experiences. Join McDonald’s to develop hospitality skills, enjoy staff benefits, and be part of a

Qualifications

• No experience is necessary as full training will be given.
• This is a customer facing role that requires enthusiasm, reliability, and a clear commitment to creating a welcoming and inclusive environment.
• Availability to work shifts across Weekdays and Weekends.

Responsibilities

• Delivering high standards of hospitality and cleanliness.
• Providing a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and actively troubleshooting issues.
• Strive to go that extra mile to make people feel welcomed.
• Creating a warm and welcoming atmosphere, supporting special restaurant events.
• Completing tasks in line with training and company guidelines.
• Following all workplace safety, hygiene and operational procedures.
• Treating customers and colleagues with courtesy and respect.
• Working as a supportive team member and contributing to a positive environment.

Skills

Friendly

Hospitality

Communication

Teamwork

Job description

McDonald’s is hiring for a Customer Care role. You’ll be the face of the restaurant, ensuring a welcoming atmosphere, clean spaces, and friendly service. Availability across weekdays and weekends, with shifts in early mornings, afternoons and evenings, is required.

No prior experience needed as full training is provided, and you’ll work as part of a supportive team to create great customer experiences. Join McDonald’s to develop hospitality skills, enjoy staff benefits, and be part of a