Guest Experience Advocate — Evenings & Weekends

McDonald's; Pampisford; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for some overnight hours

Recognition and rewards

Free meals on your break

Job summary

McDonald’s is hiring for Customer Care roles. You’ll be the face of the restaurant, delivering friendly service, maintaining cleanliness, and ensuring a warm, welcoming atmosphere for guests. The role requires flexibility to work across weekdays, weekends and evenings, with full training provided to develop hospitality skills.

Join a team that values service, integrity, and community. No previous experience is required, and you’ll have opportunities for growth and development as you support

Qualifications

• No experience is required as full training will be provided.
• Availability to work shifts across Weekdays and Weekends, including Evenings.

Responsibilities

• Delivering high standards of hospitality and cleanliness.
• Providing a personal touch to customers visits to make them memorable.
• Navigate and manage customer areas seeking engagement opportunities and troubleshoot issues.
• Strive to go that extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Skills

Friendly & welcoming

Good communication

Teamwork

Hospitality oriented

Reliable

Job description

McDonald’s is hiring for Customer Care roles. You’ll be the face of the restaurant, delivering friendly service, maintaining cleanliness, and ensuring a warm, welcoming atmosphere for guests. The role requires flexibility to work across weekdays, weekends and evenings, with full training provided to develop hospitality skills.

Join a team that values service, integrity, and community. No previous experience is required, and you’ll have opportunities for growth and development as you support