Guest Experience Specialist

LULULEMON; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Extended health plans

Paid time off

Savings plans

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon in London is seeking an Educator to deliver world-class guest service, share expert product knowledge, and connect with our community. You will educate guests on performance fabrics, assist with omnichannel programs, and help create an engaging luxury retail environment.

The role emphasizes collaboration, inclusion, integrity, and enthusiasm while supporting store operations and a safe, vibrant shopping atmosphere.

Qualifications

• Values inclusive environment and ethical conduct.
• Delivers exceptional guest experience and education on products.
• Shows accountability and teamwork in a fast-paced store.

Responsibilities

• Create world-class guest service and authentic connection with guests.
• Provide technical product education and explain product benefits.
• Support omnichannel programs and seamless guest transactions.
• Move dynamically on the floor to engage guests and assist store needs.
• Receive feedback and collaborate with leadership to improve guest experience.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

HS diploma / GED

Job description

lululemon in London is seeking an Educator to deliver world-class guest service, share expert product knowledge, and connect with our community. You will educate guests on performance fabrics, assist with omnichannel programs, and help create an engaging luxury retail environment.

The role emphasizes collaboration, inclusion, integrity, and enthusiasm while supporting store operations and a safe, vibrant shopping atmosphere.