Guest Experience Server & Entertainer

Seminole Hard Rock Support Services; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Seminole Hard Rock Support Services seeks an enthusiastic Server for the Hard Rock Cafe in Edinburgh. You will guide guests through their dining experience, take orders, run food, and manage payments while upholding brand standards and safety protocols.

You will work in a dynamic team, providing friendly, high-energy service and building memorable experiences that align with the Hard Rock identity.

Qualifications

• Duties require standing for long periods
• Ability to maintain a well-groomed appearance and follow uniform guidelines
• Good communication and guest service skills
• Ability to work in a fast-paced team environment
• Awareness of safety and sanitation standards

Responsibilities

• Taking guests’ orders
• Running food
• Handling cash and other payments
• Using a point-of-sale system for transactions
• checking I.D.s in line with licensing laws
• Demonstrating responsible alcohol service
• Maintaining knowledge of menu and products
• Suggestive selling to guests
• Answering questions politely
• Ensuring guest satisfaction and positive service
• Maintaining a clean and organized station
• Opening/closing duties and restocking condiments
• Directing guests and communicating with coworkers
• Creating memorable guest experiences
• Engaging guests to create memorable moments

Job description

Seminole Hard Rock Support Services seeks an enthusiastic Server for the Hard Rock Cafe in Edinburgh. You will guide guests through their dining experience, take orders, run food, and manage payments while upholding brand standards and safety protocols.

You will work in a dynamic team, providing friendly, high-energy service and building memorable experiences that align with the Hard Rock identity.