Guest Experience Ambassador – Front Desk (Part-Time, Manchester)

Axiom Hospitality Limited; Manchester; Hybrid; GBP 19,000 - 25,000; Part time

Benefits offered by this job

Worldwide employee discounts at IHG

Hotel discounts across all Axiom/HITS

28 days holiday including bank hols

Wagestream access

Referral bonus £250

Career progression opportunities

Job summary

Axiom Hospitality Limited is recruiting a Receptionist for a vibrant Manchester hotel in Salford Quays, close to the city centre. You will join a fast-paced team, greet guests, and provide courteous service to ensure high standards are met.

The role reports to the Front Office Manager and offers plenty of opportunities to learn, grow, and promote within a dynamic hospitality environment.

Qualifications

• The job posting describes a part-time receptionist role at a Manchester hotel.
• Customer-focused service and guest communication are essential.
• Greeting guests and handling requests in person or by phone are key duties.

Responsibilities

• Be totally guest focused by delivering excellent customer service.
• Greet guests warmly and act as a true ambassador for service standards.
• Assist with front desk operations and handle guest inquiries efficiently.

Skills

Customer service

Front desk

Guest greeting

Telephone handling

Tools

POS systems

Job description

Axiom Hospitality Limited is recruiting a Receptionist for a vibrant Manchester hotel in Salford Quays, close to the city centre. You will join a fast-paced team, greet guests, and provide courteous service to ensure high standards are met.

The role reports to the Front Office Manager and offers plenty of opportunities to learn, grow, and promote within a dynamic hospitality environment.