Guest Experience Receptionist - Free Meals & Flexible Hours

De-Vere-Wokefield-Estate; Reading; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free meals on duty

Staff stays £50

Leisure club access

Birthday day off

Annual 2-night stay with dinner

50% discount on F&B

28 days holiday increasing to 33

Team events

Life Assurance

Job summary

De Vere Wokefield Estate is seeking a friendly Receptionist to greet guests and deliver exceptional service. The role involves handling guest requests, providing a memorable stay, and contributing to the warm hospitality experience across shifts from early mornings to evenings.

The position is full-time with weekend rota patterns; salary is £13 per hour with extensive employee benefits, including meals on duty and leisure facilities access.

Qualifications

• Previous experience in hospitality or similar roles.
• Effective communication and relationship-building with guests.
• Punctual and well-presented with strong personal impression.
• Proficiency with IT software; Opera familiarity is a plus and training is provided.

Responsibilities

• Greet guests warmly and ensure a welcoming first impression.
• Provide exceptional customer service and handle guest requests efficiently.

Skills

Guest service

Communication

Punctuality

IT skills

Opera familiarity

Tools

Opera

Job description

De Vere Wokefield Estate is seeking a friendly Receptionist to greet guests and deliver exceptional service. The role involves handling guest requests, providing a memorable stay, and contributing to the warm hospitality experience across shifts from early mornings to evenings.

The position is full-time with weekend rota patterns; salary is £13 per hour with extensive employee benefits, including meals on duty and leisure facilities access.