Guest Experience Receptionist | Flexible Shifts & Perks

De Vere

Goddard's Green

On-site

GBP 17,000 - 19,000

Full time

3 days ago
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Benefits offered by this job

Free meals on duty
Staff stays £50
Leisure club access
Birthday day off + £20 voucher
Annual 2-night stay with dinner
Exclusive colleague rates
50% discount on Food & Beverage
28 days holiday increasing to 33
Career progression & Apprenticeship

Job summary

De Vere Wokefield Estate is seeking a Receptionist to welcome guests and deliver outstanding frontline service. You will handle guest requests, assist with inquiries, and support a smooth, enjoyable stay in a full-time role with rotating shifts.

Shifts include early, late, and middle hours, with weekend rosters. The role offers benefits and extensive staff perks as part of De Vere’s commitment to guest experiences.

Qualifications

  • Previous experience in the hospitality industry or a similar role.
  • Effective communication skills and the ability to build strong relationships with colleagues and guests.
  • Punctuality and good personal presentation.
  • Proficiency in using IT software; familiarity with Opera is advantageous but training provided if needed.

Responsibilities

  • Greet guests and provide exceptional front desk service to ensure a welcoming first impression.
  • Handle guest requests efficiently and aim to exceed expectations.
  • Assist guests with inquiries and support during their stay.
  • Maintain a neat and professional appearance and represent the De Vere brand positively.

Skills

Communication skills
Relationship building
Punctuality
IT skills

Tools

Opera software

Job description

De Vere Wokefield Estate is seeking a Receptionist to welcome guests and deliver outstanding frontline service. You will handle guest requests, assist with inquiries, and support a smooth, enjoyable stay in a full-time role with rotating shifts.

Shifts include early, late, and middle hours, with weekend rosters. The role offers benefits and extensive staff perks as part of De Vere’s commitment to guest experiences.

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