Guest Experience Porter — Cleanliness, Setup & Service

Lodestone House; Ware; On-site; GBP 19,000 - 23,000; Full time

Job summary

Chartwells is recruiting a dedicated Porter to help ensure the smooth running of operations on a full-time basis, contracted to 37.5 hours per week.

As a Porter, you will maintain a high standard of customer care and cleanliness, with the chance to progress your career with a company that invests in its people.

Here's what you need to know before applying: shift patterns are 5 out of 7 days, 44 weeks per year, and you will work across the lobby, public areas, and reception duties.

Qualifications

• Experience delivering high quality customer care.
• Strong communication with customers and colleagues.
• Ability to work flexibly in a busy hospitality environment.

Responsibilities

• Assist in keeping the lobby and other public areas clean and tidy.
• Help housekeeping, restaurant and banqueting staff to set up rooms or move furniture.
• Handle reception duties such as booking theatre tickets or restaurant reservations.
• Respond to customer requests and run errands.
• Support safety by placing and removing wet floor/paint signage.

Skills

Customer care

Communication

Reliability

Initiative

Job description

Chartwells is recruiting a dedicated Porter to help ensure the smooth running of operations on a full-time basis, contracted to 37.5 hours per week.

As a Porter, you will maintain a high standard of customer care and cleanliness, with the chance to progress your career with a company that invests in its people.

Here's what you need to know before applying: shift patterns are 5 out of 7 days, 44 weeks per year, and you will work across the lobby, public areas, and reception duties.