Guest Experience Porter - Clean, Courteous & Fast-Paced

PPHE Hotel Group; Greater London; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

30 days holiday

Hotel room discounts (Europe)

50% F&B discount

Two free meals/day

Wagestream pay access

Friend referral £750

BenefitHub discounts

Gym discounts

Ride to Work

Season ticket loans

EAP available

Rotas 2 weeks ahead

Uniforms provided

Staff events

Job summary

Park Plaza, part of PPHE Hotel Group, is seeking a Housekeeping Porter to support our housekeeping team in maintaining high standards of cleanliness across guest rooms and public areas. You will receive training and the chance to develop in a hospitality-focused environment.

The role offers a competitive hourly rate (£13.06), with 30 days holiday including bank holidays and a wide range of staff perks and discounts, plus opportunities for career progression within PPHE.

Qualifications

• Guest requests handled efficiently and courteously.
• Stock controls in pantries maintained.
• Supplies replenished to stock levels on floors.
• Able to multitask in a fast-paced environment.
• Professional attitude with guests and team members.

Responsibilities

• Handle guest requests promptly and politely.
• Maintain pantry stock levels and replenish supplies.
• Keep linen and cleaning materials stocked to plan.
• Respond to guests and colleagues with courtesy and professionalism.
• Follow Park Plaza values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.

Job description

Park Plaza, part of PPHE Hotel Group, is seeking a Housekeeping Porter to support our housekeeping team in maintaining high standards of cleanliness across guest rooms and public areas. You will receive training and the chance to develop in a hospitality-focused environment.

The role offers a competitive hourly rate (£13.06), with 30 days holiday including bank holidays and a wide range of staff perks and discounts, plus opportunities for career progression within PPHE.