Guest-Centric Food & Beverage Assistant

Valor Hospitality; Birmingham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to join our team in Birmingham. You will be at the heart of our guest experience, delivering exceptional service and ensuring a memorable dining experience for guests.

Key duties include assisting in food and beverage preparation and service, maintaining dining area cleanliness, and handling inquiries and complaints professionally. We encourage applicants with hospitality enthusiasm and flexibility to work evenings, weekends,

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Flexible shifts

Fast-paced environment

Job description

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to join our team in Birmingham. You will be at the heart of our guest experience, delivering exceptional service and ensuring a memorable dining experience for guests.

Key duties include assisting in food and beverage preparation and service, maintaining dining area cleanliness, and handling inquiries and complaints professionally. We encourage applicants with hospitality enthusiasm and flexibility to work evenings, weekends,