Guest Experience Associate — Food & Beverage

Valor Hospitality; Fareham; On-site; GBP 18,000 - 23,000; Full time

Job summary

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to contribute to a memorable guest experience. You will help serve food and drinks, keep dining areas pristine, and deliver friendly, professional service.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced environment. Flexibility for evenings, weekends, and holidays is essential, with opportunities to assist in events and promotions.

Qualifications

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Job description

Valor Hospitality is seeking a dedicated Food and Beverage Assistant to contribute to a memorable guest experience. You will help serve food and drinks, keep dining areas pristine, and deliver friendly, professional service.

The role requires strong communication, teamwork, and the ability to multitask in a fast-paced environment. Flexibility for evenings, weekends, and holidays is essential, with opportunities to assist in events and promotions.