Guest Experience Leader — Fast-Paced Hotel Team

Moxy Hotels managed by Hotel Co 51 UK; Greater London; Presencial; GBP 26.000 - 32.000; Tempo integral

Benefícios oferecidos por esta vaga

Health Cash Plan

Discounted room rates at Marriott/MOXY

Discount on Food & Beverages at MOXY/玛

Enhanced parental leave pay

Pension scheme

28–33 holidays per year

Personality assessment during process

Resumo da vaga

MOXY London Excel is seeking a Crew Leader to join our vibrant hotel team. This full-time role focuses on delivering high-energy guest service, managing room inventory, and operating Food & Beverage outlets in the Moxy way.

Ideal candidates communicate clearly in English, are comfortable in a fast-paced environment, and bring knowledge of hotel systems such as Opera or Micros, plus familiarity with food safety and licensing laws.

Qualificações

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal travel industry experience.

Responsabilidades

• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health and safety policies to work safely
• Supporting other Crew Members
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program

Conhecimentos

Customer service

Multi-tasking

Communication

English fluency

Hotel systems (Opera/Micros)

Food safety knowledge

Descrição da vaga

MOXY London Excel is seeking a Crew Leader to join our vibrant hotel team. This full-time role focuses on delivering high-energy guest service, managing room inventory, and operating Food & Beverage outlets in the Moxy way.

Ideal candidates communicate clearly in English, are comfortable in a fast-paced environment, and bring knowledge of hotel systems such as Opera or Micros, plus familiarity with food safety and licensing laws.