Crew Leader – Energetic Front Desk & F&B Duty Manager

Hotel Co 51; Southampton; Hybrid; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates for you and your

Friends and Family discounts at Marri­

Discount on Food & Beverages at Marri­

Job summary

Moxy Southampton is seeking a Crew Leader (Duty Manager) for a full-time, on-site position at the hotel in the United Kingdom. You will lead guest service, manage room inventory and check-ins/outs, operate F&B outlets, oversee billing, and supervise BOH activities while promoting the Moxy brand and Marriott Bonvoy loyalty.

High energy, clear English, and a team spirit are essential. Ideal candidates are proactive problem-solvers who thrive in a fast-paced service environment and enjoy building a

Qualifications

• Experience within the service industry.
• Knowledge of hotel systems Opera and Micros.
• Knowledge of F&B operations.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and travel industry.

Responsibilities

• Helping guests and creating positive experiences.
• Manage hotel room inventory and checking guests in/out the Moxy way.
• Operate Food & Beverage outlets the Moxy way.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
• Follow all food safety, licensing and health and safety policies to work safely.
• Supporting other Crew Members.
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program.

Skills

High energy

People skills

Multi-tasking

English fluency

Team leadership

Tools

Opera PMS

Micros

Job description

Moxy Southampton is seeking a Crew Leader (Duty Manager) for a full-time, on-site position at the hotel in the United Kingdom. You will lead guest service, manage room inventory and check-ins/outs, operate F&B outlets, oversee billing, and supervise BOH activities while promoting the Moxy brand and Marriott Bonvoy loyalty.

High energy, clear English, and a team spirit are essential. Ideal candidates are proactive problem-solvers who thrive in a fast-paced service environment and enjoy building a