Guest Experience Crew Leader - London

Hotel Co 51; Greater London; Presencial; GBP 26.000 - 36.000; Tempo integral

Benefícios oferecidos por esta vaga

Health cash plan

Discounted room rates for you and your

Discount on Food & Beverages at hotels

Enhanced Maternity/Paternity/Adoption

Pension scheme

Holidays (28 increasing to 33)

Resumo da vaga

MOXY London Excel is looking for a Crew Leader for a full-time role. You will lead front-of-house service, help guests, manage room inventory and check-ins, and oversee Food & Beverage operations to ensure a smooth, welcoming guest experience.

We value high energy, clear English, and the ability to multi-task in a fast-paced environment. Experience in hospitality and familiarity with Opera or Micros is a plus; Marriott Bonvoy benefits and staff discounts are available.

Qualificações

• Experience within the service industry.
• Knowledge of hotel systems such as Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal travel experience for industry familiarity.

Responsabilidades

• Help guests and create positive experiences.
• Manage hotel room inventory and checking guests in/out the Moxy way.
• Operate Food & Beverage outlets the Moxy way.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
• Follow all food safety, licensing and health and safety policies to work safely.
• Support other Crew Members.
• Promote and support the Moxy brand and the Marriott Bonvoy loyalty program.

Conhecimentos

High energy

People skills

Multi-tasking

Fluent English

Ferramentas

Opera

Micros

Descrição da vaga

MOXY London Excel is looking for a Crew Leader for a full-time role. You will lead front-of-house service, help guests, manage room inventory and check-ins, and oversee Food & Beverage operations to ensure a smooth, welcoming guest experience.

We value high energy, clear English, and the ability to multi-task in a fast-paced environment. Experience in hospitality and familiarity with Opera or Micros is a plus; Marriott Bonvoy benefits and staff discounts are available.