Guest Experience Leader (Evenings & Weekends)

McDonald's; Lincoln; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Overnight pay (premium)

Job summary

McDonald’s is looking for a Customer Experience Leader to join our team in the United Kingdom. You will help deliver great hospitality, maintain clean spaces and provide friendly service to guests across shifts on weekdays and weekends.

No prior experience required as full training will be provided. You will work with the restaurant management team to continually improve the customer journey and engagement.

Qualifications

• Natural friendly and helpful demeanor.
• Strong communication and hospitality skills.
• Ability to connect with customers warmly.
• Positive team-focused mindset and willingness to learn.

Responsibilities

• Create a warm and welcoming atmosphere for customers.
• Provide friendly service and go the extra mile for guests.
• Tailor hospitality to customer needs and respond to feedback.
• Collaborate with restaurant team to improve customer experience.
• Support events and promote new menu promotions to engage visitors.

Skills

Friendly

Communication

Hospitality

Teamwork

Job description

McDonald’s is looking for a Customer Experience Leader to join our team in the United Kingdom. You will help deliver great hospitality, maintain clean spaces and provide friendly service to guests across shifts on weekdays and weekends.

No prior experience required as full training will be provided. You will work with the restaurant management team to continually improve the customer journey and engagement.