Guest Experience & Hospitality Associate

McDonald's; Ayr; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Skills for life

Employee Assistance Programme

Exclusive discounts

Premium pay for overnight hours

Recognition and rewards

Free meals on your break

Career development

Job summary

McDonald’s in the United Kingdom is hiring for a Customer Care role. You’ll be the face of the restaurant, delivering friendly service, keeping spaces clean, and ensuring a positive experience for every guest. The role requires availability to work across Weekdays and Weekends, with shifts in Afternoons and Evenings.

No previous experience is required as full training will be provided. Join our team to learn transferable hospitality skills, be part of a supportive crew, and enjoy benefits and

Qualifications

• No experience required; full training provided.
• Availability to work across weekdays and weekends.

Responsibilities

• Deliver high standards of hospitality and cleanliness.
• Provide a personal touch to customer visits to make them memorable.
• Navigate and manage customer areas, seeking engagement opportunities and troubleshooting issues.
• Strive to go that extra mile to make people feel welcomed.
• Create a warm and welcoming atmosphere, supporting restaurant events.
• Complete tasks in line with training and company guidelines.
• Follow all workplace safety, hygiene and operational procedures.
• Treat customers and colleagues with courtesy and respect.
• Work as a supportive team member and contribute to a positive environment.

Job description

McDonald’s in the United Kingdom is hiring for a Customer Care role. You’ll be the face of the restaurant, delivering friendly service, keeping spaces clean, and ensuring a positive experience for every guest. The role requires availability to work across Weekdays and Weekends, with shifts in Afternoons and Evenings.

No previous experience is required as full training will be provided. Join our team to learn transferable hospitality skills, be part of a supportive crew, and enjoy benefits and