Customer Experience Leader — Hospitality & Growth

McDonald's; Burghclere; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free meals on break

Career development

Employee discounts

Job summary

McDonald’s in the United Kingdom is seeking a Customer Experience Leader to help deliver welcoming hospitality, clean spaces and friendly service across shifts.

You’ll work with the restaurant management team to create a positive environment, engage with customers and turn feedback into improvements.

No experience is required as full training will be provided, with opportunities for career development and rewards for delivering outstanding service.

Qualifications

• No experience is necessary; full training will be provided.

Responsibilities

• Creating a warm and welcoming atmosphere and tailoring hospitality to customer needs.
• Using customer feedback to review opportunities and provide solutions with the team.
• Support the restaurant management to improve the customer journey and service standards.
• Follow safety, hygiene and operational procedures.
• Be a positive, helpful team member contributing to a welcoming environment.

Job description

McDonald’s in the United Kingdom is seeking a Customer Experience Leader to help deliver welcoming hospitality, clean spaces and friendly service across shifts.

You’ll work with the restaurant management team to create a positive environment, engage with customers and turn feedback into improvements.

No experience is required as full training will be provided, with opportunities for career development and rewards for delivering outstanding service.