Guest Experience Lead — Senior Receptionist (London)

Ivy Restaurants Ltd; Camden Town; Presencial; GBP 15.000 - 22.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay (Hourly)

Management Career Development Program

Extra holiday allowance

Staff discount 50%

Gift vouchers for anniversaries

Refer a Friend Bonus

Retail discounts

Guaranteed 20 hours minimum

Descripción de la vacante

Granary Square Brasserie, part of The Ivy Collection, is hiring a Senior Receptionist to join a vibrant London team. You will ensure a warm, professional first impression for all guests and support the Reception Manager in running an efficient front-of-house with a focus on team welfare and development.

The role emphasizes strong English communication, guest care, and leadership to uphold our high standards across the restaurant.

Formación

• Excellent English language skills.
• Ability to provide warm, professional first impression to guests.
• Experience supervising reception staff preferred.

Responsabilidades

• Ensure guests receive a positive, warm, and professional first impression.
• Assist the Reception Manager in building an efficient department and supporting the welfare, safety and development of the team.
• Supervise other receptionists and ensure standards of service are maintained.

Conocimientos

English proficiency

Guest service

Team supervision

Descripción del empleo

Granary Square Brasserie, part of The Ivy Collection, is hiring a Senior Receptionist to join a vibrant London team. You will ensure a warm, professional first impression for all guests and support the Reception Manager in running an efficient front-of-house with a focus on team welfare and development.

The role emphasizes strong English communication, guest care, and leadership to uphold our high standards across the restaurant.