Senior Receptionist - Guest Experience Lead

Ivy Restaurants Ltd; Manchester; Hybride; GBP 14 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Competitive Industry pay

Management Career Development Program

Extra holiday allowance (up to 5 extra

50% staff discount

Gift vouchers for anniversaries

Refer and Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Résumé du poste

The Ivy Collection in the UK seeks a charismatic Senior Receptionist to join our welcoming Front of House. You will contribute to crafting a warm welcome, manage smooth guest flow, and support the Reception Manager in maintaining high service standards across shifts.

You should have excellent English, enjoy working with a diverse team, and be able to supervise other receptionists while upholding our caring values.

Qualifications

• Excellent English language skills.
• Experience in guest services.
• Able to supervise reception team.

Responsabilités

• Assist Reception Manager in building an efficient department.
• Supervise other receptionists and maintain service standards.
• Ensure guests receive a warm and professional first impression.

Connaissances

Excellent English

Guest service

Team supervision

Description du poste

The Ivy Collection in the UK seeks a charismatic Senior Receptionist to join our welcoming Front of House. You will contribute to crafting a warm welcome, manage smooth guest flow, and support the Reception Manager in maintaining high service standards across shifts.

You should have excellent English, enjoy working with a diverse team, and be able to supervise other receptionists while upholding our caring values.