Guest Experience Lead, F&B Supervisor (Shift)

Warner Hotels; Harrogate; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Gym and leisure facilities

28 days annual leave

Pension scheme

Discounts on breaks

Free car parking onsite

Job summary

Warner Hotels is seeking a Food & Beverage Supervisor to lead service shifts, coach teams, and uphold high standards within our restaurants and bars. You’ll drive guest satisfaction, work closely with managers, and help deliver memorable dining experiences across our venues.

The role emphasizes guest-focused service, safety, and cost-conscious operations, with opportunities for development and industry recognition.

Qualifications

• Previous experience in food and beverage or hospitality operations.
• Knowledge of food safety and hygiene standards.
• Excellent communication and problem-solving abilities.
• Strong leadership skills.

Responsibilities

• Act as on-shift leader across the department.
• Monitor operational standards and efficiency in all areas.
• Coordinate with department managers to resolve issues promptly.
• Provide on-shift support and guidance to teams across all departments.
• Reallocate resources during busy periods to maintain service levels.
• Motivate teams and lead by example with a positive, collaborative approach.

Skills

Leadership

Communication

Problem solving

Education

Level 3 Food Safety Certification

Job description

Warner Hotels is seeking a Food & Beverage Supervisor to lead service shifts, coach teams, and uphold high standards within our restaurants and bars. You’ll drive guest satisfaction, work closely with managers, and help deliver memorable dining experiences across our venues.

The role emphasizes guest-focused service, safety, and cost-conscious operations, with opportunities for development and industry recognition.