Guest Experience Lead | Coastal Restaurant & Team Growth

Rockfish Group; Torquay; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Refer-a-friend bonus (£250 FOH / £500

Summer incentives

Bonuses & Rewards

50% off dining at Rockfish

Job summary

Rockfish is looking for an Assistant Manager to support the General Manager, drive outstanding guest experiences and mentor a lively team within our coastal restaurant. You’ll lead operations in the GM’s absence and work closely with the kitchen to maintain high standards of service.

Join a culture-led, energetic team where development is encouraged, tips are shared, and a clear progression path exists toward future management roles.

Qualifications

• Hospitality leadership experience in a busy dining venue.
• Strong mentoring and training skills.
• Commitment to guest experience and service standards.

Responsibilities

• Support the General Manager day to day and take ownership of the business in their absence
• Lead the way in delivering an exceptional guest experience
• Mentor and support the team in training and career development
• Collaborate with the kitchen team to deliver unforgettable dining experiences

Skills

Leadership

Team mentoring

Guest experience focus

Staff training

Job description

Rockfish is looking for an Assistant Manager to support the General Manager, drive outstanding guest experiences and mentor a lively team within our coastal restaurant. You’ll lead operations in the GM’s absence and work closely with the kitchen to maintain high standards of service.

Join a culture-led, energetic team where development is encouraged, tips are shared, and a clear progression path exists toward future management roles.