Assistant Manager

Harri; Poole; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Weekly tips & gratuities

Summer incentives

Holiday entitlement

Free meals on shift

Discounts at Rockfish restaurants

Job summary

Rockfish is seeking an Assistant Manager to support the General Manager and stand in during absences, ensuring smooth daily operations and exceptional guest experiences.

You'll mentor and develop the team, collaborate with the kitchen, and drive a culture of hospitality in a lively coastal setting, with a focus on sustainability and community impact.

Qualifications

• Experience leading a hospitality team at a busy restaurant.
• Able to mentor staff and develop careers.
• Commitment to delivering exceptional guest experiences.

Responsibilities

• Support the General Manager in daily operations.
• Lead the team to deliver outstanding guest experiences.
• Collaborate with kitchen to ensure seamless service.

Skills

Leadership

Guest experience

Team development

Job description

Rockfish is one of the UK’s Top 50 Best Companies to work for — andwe’regrowing. Led by seafood expert Mitch Tonks, we catch,processand serve the freshest local seafood across 12award ‑ winningcoastal restaurants.

We’repassionate about people, sustainability, and unforgettable dining experiences. Ifyou’rea leader who thrives in a culture-led,high ‑ energyenvironment, this is your chance to make waves.

About the Role

As an Assistant Manager , you will:

• Support the General Manager day to day and take ownership of the business in their absence
• Lead the way in delivering an exceptional guest experience
• Mentor and support the the team in their training and career development
• Collaborate with the kitchen team to deliver unforgettable dining experiences

Competitive salary + paid overtime

We believe in fair pay and work-life balance.

• Weekly tips & gratuities: Generous share of tips, paid weekly via Tip Jar.
• Summer incentives: cash bonuses, trips abroad, overnight stays
• Fun competitions with great prizes

Time to Recharge

• 28 days holiday
• Your birthday off
• Christmas Eve, Christmas Day & Boxing Day off every year
• Winter working patterns with full pay
• 4 ‑ week paid sabbatical after 10 years
• 24/7 access to counselling,financialand legal support
• Free meals on shift

Discounts & Extras

• 50% off dining at all Rockfish restaurants and The Seahorse
• Access to Rockfish paddleboards on your break
• Work with a dynamic, fun, culture-led team
• We invest heavily in your development, including:
• Wine, H&S and Food Safety qualifications
• Full Rockfish training and ongoing support

Why Rockfish?

With a 25-year career in seafood as a chef, restauranteur and fishmonger Mitch is one of the leading, credible voices in seafood.

You’llbe leading a restaurant in one of the UK’s most beautiful coastal towns, working with a team that values sustainability,qualityand genuine hospitality.

We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued,supportedand inspired.

Ready to Make Waves?

Bring your leadership,passionand commitment to exceptional service.

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