Guest Experience Host | Flexible Hours & Growth

Hyatt Hotels Corporation; Greater London; Vor Ort; GBP 1.378.000 - 1.929.000; Vollzeit

Benefits dieser Stelle

Discounted hotel stays for you and up

Free meals on duty

Uniform provided and laundered

Headspace membership and Employee Ass.

50% discount on food and beverages

Learning and development opportunities

Zusammenfassung

Hyatt Hotels Corporation invites applications for a Host/ess at Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt in central London. The role offers flexible, varied hours and opportunities to learn the hotel operations while delivering guest-centered dining experiences.

You will greet guests warmly, manage reservations, present menus, and assist with seating and service during peak times. The hotel emphasizes hospitality, teamwork and guest satisfaction in a historic, luxurious

Qualifikationen

• Previous experience in a similar role within premium hospitality is preferred.
• Strong communication and interpersonal skills.
• Ability to anticipate guest needs and exceed expectations.

Aufgaben

• Deliver exceptional service, creating memorable dining experiences.
• Provide a warm and genuine welcome to all guests, ensuring they feel comfortable and valued.
• Manage restaurant reservations and guest enquiries efficiently, maintaining accurate booking records.
• Ensure menus are presented to guests and maintain knowledge of dining experiences, menus and events.
• Inspect and prepare seating areas, ensuring tables are clean and ready for service.
• Support the restaurant team by clearing and resetting tables and assisting with service during busy periods.
• Follow departmental standard operating procedures to uphold high service standards.
• Collaborate with colleagues to ensure smooth operations and efficient service delivery.

Kenntnisse

Communication skills

Interpersonal skills

Hospitality experience

Jobbeschreibung

Hyatt Hotels Corporation invites applications for a Host/ess at Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt in central London. The role offers flexible, varied hours and opportunities to learn the hotel operations while delivering guest-centered dining experiences.

You will greet guests warmly, manage reservations, present menus, and assist with seating and service during peak times. The hotel emphasizes hospitality, teamwork and guest satisfaction in a historic, luxurious